Finance in the fast lane
With over MYR81 billion in assets under administration, Malaysia-based AHAM Capital serves a diverse client base that includes corporates, institutions, pension funds, and high net-worth individuals.
Read this customer story for details about how AHAM, with the help of Azure API Management boldly embraced digitization by shifting its operations to the Microsoft Azure cloud, transformed its total operation and digitized 75% of all transactions in just eight months.
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What prompted AHAM Capital to digitize its operations?
AHAM Capital aimed to future-proof its legacy systems, which were characterized by siloed data centers and outdated enterprise systems. The shift to Microsoft Azure was accelerated during the COVID-19 pandemic, allowing the company to enhance customer onboarding and transactions while improving overall customer experiences.
How has digitization impacted transaction processing at AHAM Capital?
Since digitizing its operations, AHAM Capital has transformed 75% of all transactions to be conducted digitally. This shift has led to enhanced efficiency, reduced errors, and improved data accuracy, as processes are now automated with minimal manual intervention.
What benefits have customers experienced from AHAM Capital's digital transformation?
Customers have benefited from a more streamlined onboarding process, which is now entirely digital, allowing for quicker investment decisions and portfolio management without the need for manual forms. Additionally, customer service agents can access near real-time data, enabling them to respond to inquiries more effectively.
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